Company Name: Relai
Founders: Julian Liniger and Adam Bilican
Date Founded: July 2020
Location of Headquarters: Zurich, Switzerland
Amount of Bitcoin Held successful Treasury: One-third of Relai’s treasury
Number of Employees: 30
Website: https://relai.app/
Public oregon Private? Private
Julian Liniger is connected a ngo to springiness much Europeans vulnerability to Bitcoin — contempt regulatory bodies making it much hard for Bitcoin businesses similar the institution helium co-founded, Relai, to run connected the continent.
Liniger, a clean-cut Swiss entrepreneur who was 1 of Forbes’ 30 Under 30 successful 2022, believes that determination is overmuch enactment to beryllium done successful bringing bitcoin to Europeans, adjacent if caller regulatory regimes similar Markets successful Crypto-Assets Regulation (MiCA) make much reddish portion astir serving EU and UK citizens.
“We are moving to marque Bitcoin much accessible, easier to usage and easier to bargain for mean people,” Liniger told Bitcoin Magazine.
“We're chiefly targeting newcomers — the 90% of the radical that don't person casual entree to bitcoin yet oregon that conscionable haven't tried yet due to the fact that they were besides not educated yet. In Europe, astir 8% to 10% of radical person bitcoin and 90% inactive don't,” helium added.
To scope this 90%, Liniger and the squad astatine Relai person had to get the due licenses and travel definite regulatory procedures, similar requiring that customers implicit Know Your Customer (KYC) procedures successful bid to usage the app. Keeping Relai compliant is simply a tedious process, but Liniger, Libertarian-minded yet pragmatic, sees it arsenic a indispensable evil.
“I effort to physique the champion institution and onboard arsenic galore radical arsenic imaginable to Bitcoin successful the astir Bitcoiner mode possible, which is surely self-custodial and Bitcoin only, but we besides request to enactment successful the realm of what is legal,” Liniger explained.
“So, we adhere to these regulations, whether I arsenic an idiosyncratic similar it oregon not. As a concern person, I request to marque these decisions,” helium added.
Wise words from idiosyncratic who’s nary alien to taking the hard road.
The Road To Relai
Liniger was archetypal introduced to bitcoin and cryptocurrency successful 2015 and rapidly went down the broader crypto rabbit hole.
In his aboriginal 20s, helium watched bitcoin’s terms skyrocket from $1,000 to $20,000 and experienced the Ethereum ICO roar from up adjacent arsenic helium spent a information of 2017 successful San Francisco, past a hotbed for crypto developer activity, connected an speech semester portion pursuing his master’s grade successful concern medication (MBA).
Upon returning location to Switzerland successful 2018, helium turned down a well-paid consulting occupation successful the satellite of accepted concern and alternatively founded Bravis, a crypto consulting firm. During this time, helium helped banks hole to connection Bitcoin services.
“[We] helped them to presumption strategically successful this caller satellite and besides to conceptualize immoderate products, similar really starting to connection Bitcoin custody, trading, etc., which was inconceivable backmost then,” said Liniger. “Now, a batch of Swiss banks are doing it.”
By 2019, Liniger’s entrepreneurial thrust had kicked into a caller gear. He wanted to physique thing bigger than a consulting firm. This impulse coincided with his personally adopting a bitcoin-not-crypto concern thesis and realizing that nary app successful the Swiss oregon broader European marketplace allowed users to buy, non-custodially hold, and usage bitcoin (all of which Relai does).
That aforesaid year, Liniger and his soon-to-be co-founder astatine Relai, Adam Bilicon, participated successful a hackathon and made it into the finals with their conception for the company. By 2020, the 2 had built a prototype and had raised wealth from 2 angel investors. By summertime of that year, the Relai app went unrecorded with the volition of archetypal providing entree to bitcoin and past offering different crypto assets.
The Bitcoin assemblage didn’t similar the second notion, though.
Bitcoin Only
Liniger recalled introducing Relai’s promo operation “easy crypto investing” and the instant backlash it drew from Bitcoiners.
“They were similar ‘Why crypto? Just instrumentality to Bitcoin and marque it truly great,’” said Liniger, adding that Relai’s users urged him and his spouse to simply marque the app arsenic easy-to-use arsenic imaginable and to incorporated then-new Bitcoin exertion similar Lightning, some of which Relai person done.
Liniger, who’d archetypal conceptualized Relai arsenic a Bitcoin-first crypto app, made the determination to marque it a Bitcoin-only app.
“[I thought] it wouldn’t wounded to besides person a mates different [cryptos],” recalled Liniger.
“But past I realized it really would hurt. All the different [cryptos] don't marque consciousness successful the agelong tally if you privation to beryllium a savings app. Bitcoin is simply a savings technology; it's integer gold,” helium added, noting that different crypto assets neither purport to beryllium oregon enactment arsenic a store of value.
Liniger besides noted that by 2020, some Bitcoin-only task superior firms and much Bitcoin-only companies were opening to arise, and helium felt that Relai could beryllium a portion of this trend.
“We had River successful the US, Bull Bitcoin successful Canada, etc, and we were reasoning we could beryllium the person of this class successful Europe,” said Liniger.
Developing A European User Base
Based successful Switzerland, Liniger and the Relai squad had a limb up connected the remainder of Europe, arsenic regulations successful Switzerland are a spot much relaxed than those successful the European Union. Liniger, however, did not privation to conscionable service Swiss citizens for 2 reasons.
The archetypal is that the percent of Swiss citizens that ain bitcoin is person to 20%, according to Liniger, arsenic compared to the 10% oregon truthful of Europeans from different countries. There’s little of a marketplace for those who are caller to Bitcoin to spell aft successful Switzerland arsenic compared to those surviving successful the EU and UK.
The 2nd crushed is that Switzerland’s colonisation is astir 8.7 million, whereas the full colonisation of the EU positive UK is implicit 500 million.
In the past 4 years, Relai has acquired 120,000 users crossed the continent and Liniger says the maturation curve is accelerating adjacent arsenic the institution faces definite regulatory impediments.
“We are not presently allowed to actively get users successful the EU for regulatory reasons,” explained Liniger. “We tin bash progressive selling tactics successful Switzerland, but not successful each the EU countries.”
Even successful the lack of marketing, Relai continues to turn its idiosyncratic base, particularly successful Germany, Italy and France.
The fig of Relai users successful these countries volition apt proceed to turn rapidly arsenic the institution is successful the process of obtaining licensing from France that volition let the institution to advertise to EU customers.
“Probably by the extremity of this year, we volition get the French licence approval,” said Liniger. “Then, astatine the opening of adjacent year, there's going to beryllium MiCA and this [French license] is going to modulation into a MiCA license, which volition past let america to actively get customers successful each the EU.”
Once this happens, Liniger believes that upwards of 90% of bitcoin purchases successful the EU and UK volition hap via Relai.
The Cost Of Compliance
While Liniger, notably calm and level-headed, talks astir the process of overcoming regulatory hurdles, 1 can’t assistance but ideate however frustrating the process has been for him and his team.
He stated that regulatory bodies and requirements person go importantly much intrusive for not lone startups similar Relai, but established fiscal institutions, arsenic well.
“I heard stories from our CFO who utilized to enactment astatine ING, a immense bank, 4 oregon 5 years ago,” shared Liniger. “He was successful 1 of these hazard absorption compliance departments, which, erstwhile helium joined, was similar 3 oregon 4 radical and the squad has 10x’d successful the 4 oregon 5 years since.”
Liniger went connected to explicate that galore of Relai’s peers person up to a 3rd of their squad focused connected regulatory compliance.
While he’s hopeful that the likes of Coinbase and Kraken warring the US Securities and Exchange Commission (SEC) successful tribunal volition acceptable immoderate benignant of precedent that volition get regulators to backmost off, helium doesn’t spot the inclination of regulatory overreach reversing conscionable yet, which seems somewhat worrisome to him.
“We don't person these resources astatine all,” said Liniger, comparing Relai’s funds to the benignant of wealth that Coinbase and Kraken person successful their coffers to combat regulators successful court.
This is portion of the crushed Relai didn’t combat backmost successful tribunal erstwhile regulators told them they had to KYC each of their customers.
KYC Required, But Do Not Despair
Relai precocious announced that each users would person to supply their idiosyncratic accusation by October 31, 2024 to proceed utilizing the app, aft 4 years of being capable to connection services without requiring users to bash so.
“We were conscionable fundamentally forced to by the EU regulators and, increasingly, besides from the Swiss regulators,” said Liniger successful respect to having to marque customers implicit the KYC process. “The EU is pressuring Switzerland.”
While Liniger didn’t dependable peculiarly blessed astir this, helium besides didn’t dependable defeated. Instead, helium seemed arsenic focused arsenic ever connected his ngo to bring bitcoin to the 90% of EU and UK citizens who inactive don’t person any.
“50% positive of the radical volition privation immoderate entree to Bitcoin conscionable due to the fact that it’s a savings technology,” explained Liniger, which means helium inactive has astir 200 cardinal customers (a 170x of Relai’s existent users base) to scope successful the broader jurisdiction Relai serves.
Admittedly, helium knows immoderate of these imaginable customers volition opt to bargain bitcoin oregon bitcoin ETFs that large fiscal institutions custody for them alternatively of utilizing Relai, though helium believes that the youth, who are much distrusting of established fiscal institutions, volition opt to usage Relai.
“The much progressive younger radical volition privation to instrumentality custody themselves,” explained Liniger. “They volition usage thing similar Relai wherever they tin bargain straight into aforesaid custody and acceptable up a savings plan, utilizing it arsenic a sovereign mode of redeeming their wealth and their purchasing powerfulness into the future.”