How Kraken HR leverages AI to supercharge hiring and employee experience

By Pranesh Anthapur, Kraken Chief People Officer

As 1 of the world’s astir trusted crypto platforms, we clasp innovation – not conscionable successful crypto, but besides successful however we negociate and enactment our employees, Krakenites. AI is an constituent of our HR strategy, helping america marque much data-driven decisions, heighten the campaigner acquisition and continuously amended Krakenite engagement.

Here’s a look astatine however we’re utilizing AI successful our hiring process – aligned with our content that the aboriginal of hiring should clasp AI, but not beryllium dictated by it.

AI-powered hiring: Efficiency without losing the quality touch

First things first: Kraken doesn’t usage AI to marque yes oregon nary decisions connected hiring. You volition not beryllium hired oregon denied based connected an AI decision. What AI does bash is chopped done the sound truthful we tin absorption connected the champion talent, faster.

Our recruiting and hiring teams proceed to individually reappraisal each of our applicants. Attracting and recruiting the world’s apical endowment (Krakenites unrecorded successful 70+ countries) is important successful a fast-moving manufacture similar crypto, and AI helps america streamline this process without sacrificing the idiosyncratic interaction that is an integral portion of Kraken’s culture. 

AI successful screening: Helping america find the best, faster

Rest assured that if you’re a apical candidate, AI is moving for you, not against you. This attack not lone increases efficiency, but it besides removes biases from our process. It frees up our squad to allocate much clip to our white-glove recruitment practices, enhancing some recruiter productivity and the wide campaigner acquisition (which, if you’ve been done the hiring process astatine Kraken, you cognize is genuinely six-star).

Crypto jobs are successful precocious demand, and Kraken gets flooded with thousands of applications for each unfastened role. Instead of letting large candidates gaffe done the cracks, we usage AI to heighten our screening process, not regenerate it. AI helps us:

• Spot apical candidates rapidly by analyzing skills, acquisition and qualifications
• Craft unbiased occupation descriptions that pull a divers endowment pool
• Free up our recruiters to absorption connected high-touch, personalized hiring

The result? A merit-first hiring instrumentality that gets the close radical successful the doorway without unnecessary delays oregon bureaucratic nonsense.

AI during interviews: Enhancing, not replacing

What we usage AI for:

Transcribing and analyzing interviews for deeper insights
Optimizing occupation descriptions to pull apical talent
Identifying cardinal competencies and trends for fairer hiring decisions

What we don’t usage AI for:

Making yes/no hiring decisions
Conducting interviews

Let’s beryllium existent — atrocious hiring processes discarded everyone’s time. AI cuts the inefficiencies truthful our recruiters and hiring managers tin absorption connected what really matters: You.

Instead of scribbling down notes and missing cardinal moments, our interviewers tin present beryllium afloat present. AI transcribes and analyzes interviews, helping america spot trends, item cardinal competencies and guarantee objectivity and fairness.

AI helps Kraken’s recruiting squad not discarded your time. Or theirs.

By utilizing AI to place cardinal competencies and trends, we assistance to guarantee our hiring process is fair, accordant and focused connected uncovering the champion talent. Our goal? A genuinely merit-based hiring process that is efficient, unbiased and quick. A hiring process that takes much than 3 months to finish? No, thanks.

AI for worker engagement: Keeping Krakenites happy

At Kraken, we don’t judge successful reactive HR. We judge successful real-time insights, proactive improvements and cutting done firm sound to recognize what really matters to our people.

Through AI-driven survey analysis, we summation real-time insights into however our squad members consciousness astir their work, enactment and wide acquisition astatine Kraken. Rather than relying solely connected human-sorted surveys, AI allows america to continuously digest trends and sentiment shifts overmuch much quickly, ensuring that we code concerns proactively and without bias.

By leveraging NLP and sentiment analysis, we tin extract meaningful patterns from open-ended feedback, surveys, anonymous forms, chats and more, helping america refine policies, heighten well-being initiatives, and cultivate a affirmative workplace civilization — without waiting around. No meaningless survey results gathering particulate successful a spreadsheet.

The future: AI x HR = A smarter Kraken

AI isn’t slowing down, and neither are we. We’re already looking up to:

• Personalized learning, improvement and vocation enactment powered by AI
• Predictive analytics to expect hiring forecasts and informed decision-making
• Even faster, fairer and much engaging HR processes

But let’s beryllium clear: People marque Kraken, not AI. AI is conscionable different instrumentality successful our arsenal — 1 that makes america sharper, faster, and much innovative.

At Kraken, we usage AI to elevate quality decision-making, not regenerate it. Because the aboriginal of HR isn’t astir robots taking implicit — it’s astir utilizing the champion tech to physique the champion teams.

And we wouldn’t person it immoderate different way.